Overview
A UK based recruitment agency aimed to enhance its recruitment process and client interaction by implementing a cutting-edge Applicant Tracking System (ATS). The necessity to improve scalability and user experience in a dynamic recruitment industry spurred this development. The new cloud-based solution was tailored to address the growing data management needs and facilitate a more efficient recruitment workflow, incorporating custom software development services to create a solution perfectly suited to the agency's unique requirements.
The Challenge
The recruitment agency faced:Scalability issues with the existing ATS.Inefficient data systems for applicant tracking.Inadequate client engagement for job and candidate management.Manual and time-consuming interview scheduling and job offering.Unstreamlined financial and billing processes.
Solution
Our comprehensive solution involved the creation of two interconnected systems, each designed to streamline specific aspects of the recruitment process:
Internal ATS for Employees and Staff:Customizable Recruitment Workflows: New workflows can be tailored for different recruitment strategies.
Advanced Candidate Search: Enhanced search capabilities to sift through the candidate database effectively.
Comprehensive Candidate Profiles: A robust database was developed for storing all candidate information.
Integration with Third-Party Job Portals: The system enables direct job postings to external job portals.
Billing System Integration: A billing system was embedded to streamline internal financial operations.
AI-based CV Parser: An AI tool, developed with ai and ml consulting expertise, was introduced for parsing CVs, to automate and improve the accuracy of data entry.
Self-Service Portal for Customers: Job Posting: Clients can now easily post their job requirements directly to the system.
Subscription Purchases: A seamless mechanism for clients to buy subscriptions using credit/debit cards was integrated.Clients can easily download invoices for financial records.
Resume Browsing and Shortlisting: Clients gain access to view resumes linked to their job requirements and shortlist candidates.
Interview Coordination: The system allows clients to schedule interviews and track the process
Results
The deployment of the new ATS system had a significant impact on the agency’s operations:
The self-service portal for clients improved the efficiency of the recruitment process by 40%.
Employees benefited from the customizable workflows and advanced search capabilities, significantly reducing the time spent on administrative tasks.
The ability to post directly to third-party job portals expanded the agency's market presence.
The AI-based CV parser minimised manual data entry errors and expedited the recruitment process.
Scope of work
Discovery
UI / UX
Product Development
Cloud & DevOps
Artificial Intelligence
Data Analytics